CASE STUDY

PointClickCare

Migrating and maintaining HIPAA-compliant disaster recovery environments on AWS

Leading cloud-based software platform for the senior care market

PointClickCare is the leading cloud-based software platform for the senior care market. Its goal is to help healthcare providers meet the challenges of senior care by enabling them to achieve the business results that matter – enriching the lives of their residents, improving financial and operational health, and mitigating risk. Since its introduction into the long-term post-acute care (LTPAC) market in 2000, the company now has over 10,000 senior care organizations using its software every day, enabling a more coordinated and collaborative approach to care across the senior care continuum.

Industry

Healthcare, SaaS

Challenge

Architect & Implement a secure private network, architect and deploy wide range of analytics tools

Services & Tech

DevOps, Automated Provisioning, Hadoop, CI/CD Pipeline

Meeting HIPAA certification requirements

A number of challenges needed to be addressed during the migration, including maintaining HIPAA compliance, MS Active Directory and DNS re-architecture, setup of a large highly-available CIFS data storage, replication of large amount of SQL and file-based data, complex networking, and development of a new CI/CD pipeline to deliver the application. To address these challenges PointClickCare engaged with Onica, which the company had worked with on a previous big data analytics engagement.

“We were so impressed with the people they brought to bear…every person at Onica not only had the right skill level, but they could see our vision, and find unique solutions to get around roadblocks on our way to achieve that vision.”
DAVID SPENCER
Senior Director Service Infrastructure, PointClickCare

Disaster Recovery on AWS

By leveraging AWS, PointClickCare was able to meet the HIPAA requirements fully and to ensure the safety and security of the data recovery process.

Why us

AWS and Partner Solution

According to David Spencer, Senior Director, Service Infrastructure, SAAS Operations at PointClickCare, the decision to choose Amazon Web Services (AWS) wasn’t difficult.

“We knew this wasn’t going to be a lift and shift from on prem to in cloud, and we needed a breadth of services with a focus on security and deployment, which is why we chose AWS. We also looked at Azure, but the maturity of services was just not there,” Spencer says.

To address the challenges including maintaining HIPAA compliance, MS Active Directory and DNS re-architecture, setup of a large highly-available CIFS data storage, replication of large amount of SQL and file-based data, complex networking, and development of a new CI/CD pipeline to deliver the application, PointClickCare engaged with Onica, which the company had worked with on a previous big data analytics engagement.

“We were so impressed with the people they brought to bear,” Spencer says. “Every person at Onica not only had the right skill level, but they could see our vision, and find unique solutions to get around roadblocks on our way to achieve that vision.”

Results/Benefits

To learn more about the solution that was designed for PointClickCare to reduce their RTO and RPO targets dramatically thereby allowing them to transfer the benefits back to their customers, while staying compliant and within their CAPEX budgets, please download the full case study below. 

Why Us

Why Onica

Onica is one of the largest and fastest-growing Amazon Web Services (AWS) Premier Consulting Partners in the world, helping companies enable, operate, and innovate in the cloud. From migration strategy to operational excellence and immersive transformation, Onica is a full spectrum AWS integrator. Learn more at www.onica.com.  

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